Advance your career as a Bilingual Senior Specialist, ServiceNow ITSM Developer with CMHC in a hybrid work model. Lead and innovate in the realm of IT service management solutions.
In this permanent full time role within the Infrastructure and Operations team, you will utilize your extensive knowledge of the ServiceNow ITSM suite. As a senior specialist, you will design, enhance, and support core ITSM processes while collaborating with different teams to drive automation and continuous improvement across the organization.
Key Responsibilities:
• Lead technical development and provide architecture guidance
• Design and implement ITSM solutions for core processes
• Collaborate with stakeholders to optimize workflows
• Configure and enhance Service Catalog items and workflows
• Develop advanced automations and integrations for efficiency
Requirements:
• Bachelor's degree in Computer Science or related field
• 7+ years of ServiceNow development experience
• Expertise in ITIL framework and IT Service Management
• Proven background in ITSM module customization
• Strong leadership in ITSM transformation initiatives
Utilize your expertise in ServiceNow ITSM to drive operational excellence and automation at CMHC.
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📌 Senior ServiceNow ITSM Developer at CMHC (Quebec City)
🏢 Canada Mortgage and Housing
📍 Quebec City
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