The Audit Business Performance & Operations Manager is the commercial and operational business partner to Audit MANCO. The role provides a forward view of revenue, billing, disbursements, WIP, recovery and profitability, and converts management information into clear business actions.

The central Finance function prepares the management accounts and maintains the financial records. This role reviews, challenges and interprets that information, investigates material movements, and supports disciplined execution across Audit.

Lead the national Audit budget, revenue forecast and monitoring process, providing Audit MANCO with a reliable view of expected performance, key movements, risks and required interventions.

Maintain rolling revenue forecasts by partner, segment, region, portfolio and strategic client.

Track actual performance against budget and forecast, including material variances and forecast movements.

Identify revenue risks and opportunities early, assign actions and report progress to Audit MANCO.

Monthly Billing Process Ownership

Own the national monthly billing rhythm for Audit, ensuring explicit timetables, visible progress, Dashboards, timely escalation and consistent follow-through. Billing approvals and transaction processing remain with the authorised business and Finance stakeholders.

Disbursement Forecasting, Monitoring & Recovery

Lead disbursement forecasting and monitoring, with a focus on recovery, cost discipline and profitability impact.

Financial Performance Review & Commercial Insight

Review and challenge monthly management accounts and supporting detail prepared by Finance.

Interrogate revenue, cost, WIP, recovery and profitability movements.

Prepare concise executive commentary for Audit MANCO, including risks, opportunities, decisions and action owners.

WIP, Recovery & Profitability Oversight

Monitor WIP, recovery,



overruns and portfolio profitability on an exception basis.

Business Intelligence & Dashboard Reporting

Develop concise dashboards and reporting packs for Audit MANCO and business leaders.

Operational Performance Management

Monitor operational performance, action delivery and agreed improvement initiatives.

Audit MANCO Support
Digitisation of audit division
Evaluate, design and execute on the planned digitization of reporting in the audit division by evaluating the current plan as designed through project Phoenix, enhance and make your own and deliver the platforms to enable the effective reporting on audit strategy.

Responsibility Boundaries

Preparation of management accounts and accounting records

Monthly billing coordination, tracking and escalation

Disbursement forecasting, monitoring and recovery analysis

Interrogation of financial results and executive insight

WIP, recovery and profitability oversight

Audit MANCO dashboards, packs and action tracking

Key Performance Indicators

Revenue & forecasting

Revenue forecast accuracy

Timely identification and escalation of revenue risks

Quality of revenue bridge analysis

Achievement of agreed revenue-monitoring cadenceBilling & cash conversion

Monthly billing performance against target

Reduction in unbilled WIP and billing delays

Timely completion of billing follow-ups

Improved billing discipline and visibilityDisbursements

Disbursement forecast accuracy





Improvement in disbursement recovery

Reduction in unrecovered disbursements

Timely investigation of material variancesProfitability & recovery

Improvement in recovery and portfolio profitability

Reduction in aged WIP and unresolved overruns

Completion of agreed corrective actions Controllable Costs

Effective cost control within budget

Implement controls to manage costsReporting & insight

Timeliness and accuracy of Audit MANCO reporting

Quality and actionability of analysis

Consistent use of agreed dashboards and scorecards

Stakeholder confidence in management informationOperational effectiveness

Completion of Audit MANCO actions

Improvement in agreed operational controls and measures

Delivery of reporting and process-improvement initiatives

Advanced Microsoft Excel

Power BI and dashboard development

Forecasting and financial modelling

Revenue, billing, WIP and recovery analysis

Business intelligence and data analytics

Relevant accounting, finance, commerce, business or equivalent qualification.

CA(SA), CIMA or a relevant postgraduate qualification would be advantageous.

Project management on IT strategy on a divisional level.Experience

5 to 8 years of relevant commercial, finance, operations or business performance experience.

Experience in forecasting, billing coordination, performance monitoring and management reporting.

Experience reviewing and interpreting management accounts and detailed financial information.

Experience developing executive-level dashboards, reporting packs and decision-support analysis.

Professional services experience would be advantageous.

Demonstrated ability to work with senior leadership and influence stakeholders without direct authority

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📌 Audit Finance Operations Manager (Newfoundland and Labrador)
🏢 BDO South Africa
📍 Newfoundland and Labrador