Lead impactful support services at PACE as a Program Manager in Toronto. Utilize your management, conflict resolution, and coaching skills to enhance client experiences and staff engagement.

PACE, a community support service organization, is seeking an energetic Program Manager to guide operations at various housing sites in Toronto. This full-time role involves managing 50 unionized front-line staff while promoting independent living principles and ensuring quality service delivery. The ideal candidate will have 3-5 years of relevant experience and a passion for helping individuals with disabilities.

Key Responsibilities:
• Oversee daily operations and service agreements
• Address client and family needs with effective resolutions




• Define KPIs for program performance and service delivery
• Foster partnerships with community service providers
• Manage staffing issues, including training and performance

Requirements:
• Degree/Diploma in healthcare or related field
• 3-5 years of program management experience
• Robust interpersonal and conflict resolution skills
• Proficient in Microsoft Windows applications
• Valid Police Reference Check for vulnerable sectors

Impact change in the lives of those with disabilities at PACE through your leadership and dedication.
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📌 Program Manager at PACE Non-Profit (Ontario)
🏢 PACE Independent Living
📍 Ontario