Job Summary
We are seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will possess excellent communication skills, a strong sales mindset, and the ability to provide exceptional customer service. This role involves engaging with customers, demonstrating products, and assisting in creating a welcoming shopping environment. Bilingual abilities and experience in technology or retail sales are highly valued. The Sales Associate will play a key role in driving sales through effective merchandising, upselling, and product knowledge.

Responsibilities
Greet customers warmly and assist them in finding products that meet their needs
Conduct product demonstrations and explain features to customers, including technical sales when applicable
Assist with merchandising displays to enhance product visibility and appeal
Operate POS systems accurately for transactions including cash handling and cashiering duties
Upsell products and services to maximize sales opportunities
Maintain organized shelves and ensure the store environment is clean, inviting, and well-stocked
Provide excellent customer service by addressing inquiries promptly and professionally
Manage time effectively to ensure all tasks are completed efficiently during shifts




Utilize phone etiquette skills when communicating with customers over the phone or via other channels
Support team members in achieving store goals through collaboration and communication skills

Requirements
Strong communication skills in English; bilingual abilities are a plus
Previous experience in retail sales, merchandising, or technology sales preferred
Familiarity with POS systems, cash handling, and cashiering procedures
Ability to perform basic math accurately for transactions and inventory management
Excellent organizational skills with attention to detail
Customer service-oriented mindset with a friendly demeanor
Ability to demonstrate products effectively through demos or technical explanations
Robust time management skills to prioritize tasks during busy periods
Professional phone etiquette for customer interactions over the phone or online
Experience with upselling techniques to increase sales revenue
Basic knowledge of retail operations including cash handling and POS systems

Job Types: Full time, Part time, Permanent

Pay: $15.00-$20.00 per hour

Expected hours: 25 – 40 per week

Work Location: In person

📌 Sales Associate Calgary
🏢 Cellcan
📍 Calgary