Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to address customer inquiries, resolve issues, and promote our products and services. This position requires robust communication skills and a passion for helping others. As well as working with multiple customer SAP programs.
Experience with logistics, USMCA, customs invoices, packing slips would be considered an asset.
The Order Entry /Customer Service position would work closely with the entire management team to ensure customer satisfaction.
Core Competencies
Customer Focus
Communication
Team Work
Time Management
Adaptability / Flexibility
Creative and Innovative Thinking
Decision Making and Judgement
Planning and Organizing
Problem Solving
Accountability and Dependability
Job Duties · Order Entry/EDI· Customer Service· Answering Phones
Requirements
Robust focus on customer relations
Able to identify key issues; creatively and strategically overcome challenges or obstacles.
Effective attention to detail and a high degree of accuracy.
High level of integrity, confidentially, and accountability.
Job Type: Full time
Benefits:
Dental care
Extended health care
Vision care