Company Overview

Fuel It Refuelling Inc. is a fast-growing fuel distribution company based in Montréal, QC. We are an innovative, inclusive, and agile organization focused on transforming how businesses access and manage fuel

Position Summary

We are looking for a reliable and customer-focused Customer Service Representative to join our Montréal team. In this role, you will be the front line of our customer experience—handling inquiries, resolving issues, and ensuring every client interaction reflects our commitment to excellence.

You will play a key role in supporting daily operations while helping us deliver a seamless and efficient service experience.

Key Responsibilities
Respond promptly and professionally to customer inquiries via phone and email
Provide bilingual support (French & English) to a diverse customer base
Accurately manage data entry and maintain up-to-date customer records
Handle customer concerns and resolve issues in a timely and effective manner




Analyze customer feedback and identify opportunities to improve service quality
Collaborate with internal teams to ensure smooth and efficient service delivery
Maintain a positive, professional attitude in all customer interactions

Qualifications
Previous experience in customer service or a related role
Strong communication skills in both English and French (required)
Excellent organizational and data entry skills with high attention to detail
Qualified phone etiquette and strong interpersonal skills
Ability to multitask and work in a fast-paced environment
Proactive mindset with strong problem-solving abilities

Why Join Fuel It?
Growing company with solid career development prospects
Supportive and team-oriented work workplace
Opportunity to be part of an innovative company changing the fuel industry
Competitive compensation based on experience

Pay: $25.00-$31.50 per hour

Work Location: In person

📌 Customer Service Representative Saint Laurent (Saint-Laurent)
🏢 Fuel It Refuelling
📍 Saint-Laurent