Area(s) of interest: Advisory services, Commercial banking
A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the referrals received from our partners. You're responsible for growing your customer portfolio, while effectively serving SME customers seeking remote advice. With your passion for business development and your experience in customer service, you build trust over the phone and develop our small to medium-sized business clientele. You'll quickly become a privileged guide in all their financial projects.
Your Job
Provide advice in line with customer needs
Analyze credit files, develop financing scenarios and propose appropriate solutions
Negotiate the terms and conditions of agreements with customers
Implement and follow up on recommendations made by the various specialists of the Bank and its subsidiaries, promoting profitable business development
Take charge of your personal development, both in terms of the evolution of your skills and your knowledge of the economic aspects surrounding SMEs
Your Team
Reporting to the Director, Sales and Services Business Flex, you will work daily with a team of 135 experts. The position is full time, 37.5 hours per week. The incumbent must be available to work on rotation, from 8am to 6pm, Monday to Friday. The schedule may vary according to operational needs. You will have the opportunity to work in hybrid mode and will be required to be present in our branch in Châteauguay, Saint-Constant, Salaberry-de-Valleyfield surrounding environments.
Our team values everyone's passions and bold ideas. Whether it's helping our customers achieve their goals or your colleagues realize what they love in life,



we're united. We know we can count on our colleagues to share knowledge and help each other.
Basic requirements
Bachelor's degree, university certificate or master's degree, depending on your academic background, with a minimum of three to seven years' experience in business development
Experience in individual or corporate financing
Knowledge of commercial products
Excellent teamwork and customer service skills
Languages: Reason to require this language: you will need to serve clients who speak a language other than French regularly.
Skills Press space or enter keys to toggle section visibility
Communication Diversity & Inclusion Driving Results Emotional Intelligence Teamwork Accountability Client-focused Empathy Initiative Learning Agility Resiliency Humility
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
Health and wellness program, including many options
Employee Share Ownership Plan
Employee and family assistance program
Preferential banking services
Involvement in community initiatives
Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience.



We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Why work at National Bank? For an environment that supports your career path There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
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📌 Account Manager, Business Flex (Quebec City)
🏢 Banque Nationale du Canada
📍 Quebec City