Job Summary

We are seeking a dynamic and organized Medical Receptionist/Administrator to join our healthcare team. In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring smooth front desk operations and effective administrative support. Your energetic approach will help create a welcoming environment while managing appointment scheduling, patient check-ins, and medical record management with precision. If you thrive in a quick-paced setting and enjoy delivering exceptional customer service, this prospect is perfect for you!

Responsibilities
Greet patients and visitors warmly, providing excellent customer service at all times
Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls effectively
Verify patient information and update electronic medical records using Epic and other electronic health record systems
Handle appointment scheduling, cancellations, and reminders accurately within Dentrix or similar practice management software
Assist with administrative tasks such as filing, data entry, and processing paperwork related to medical and dental procedures
Maintain a clean and organized front desk area to ensure a professional environment




Support the team by coordinating communication between patients, providers, and staff to ensure seamless workflow

Experience
Previous experience as a dental receptionist or medical office administrator is highly preferred
Familiarity with Epic electronic health records system or similar EMR platforms is advantageous
Strong knowledge of medical terminology to accurately interpret patient information and documentation
Experience working with Dentrix or other dental practice management software is a plus
Proven ability to handle multi-line phone systems efficiently in a busy office setting
Demonstrated administrative experience in medical or dental offices, including front desk responsibilities
Excellent organizational skills with attention to detail in managing patient records and appointments

Join us in delivering outstanding healthcare experiences! We value energetic professionals who are eager to contribute their administrative expertise while fostering a positive environment for our patients. This paid position offers an engaging work atmosphere where your skills make a real difference every day.

Pay: $20.00-$24.00 per hour

Expected hours: 40.0 – 50.0 per week

Work Location: In person

📌 Medical Receptionist/administrator Inch Park (Canada)
🏢 Concession Family & Walk-In Clinic
📍 Canada