Job Overview

Are you passionate about cars and dedicated to delivering exceptional customer service? We’re seeking a dynamic Automotive Service Advisor to join our team! In this vital role, you’ll serve as the primary point of contact for customers bringing their vehicles in for service, ensuring a smooth and positive experience from start to finish. Your mechanical knowledge, dealership experience, and sales skills will help you confidently recommend repairs and maintenance, while providing outstanding support that keeps customers coming back. If you thrive in a fast-paced workplace and love working with people and cars alike, this is your opportunity to shine!

Duties
Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
Explain repair and maintenance options clearly, providing detailed estimates and timelines
Coordinate with technicians to prioritize repairs and ensure timely completion of services
Upsell additional services or parts that enhance vehicle performance and safety, maximizing customer satisfaction
Handle cash transactions accurately, process payments, and maintain detailed records of all service orders
Follow up with customers post-service to ensure satisfaction and foster ongoing relationships




Maintain thorough knowledge of automotive repair procedures, dealership offerings, and current promotions

Requirements
Previous dealership experience or automotive service advisor background preferred
Solid mechanical knowledge or mechanic experience to understand vehicle issues effectively
Excellent customer service skills with the ability to communicate technical information clearly
Proven sales ability with a focus on upselling services and parts naturally and professionally
Familiarity with automotive repair processes, parts inventory management, and repair order systems
Ability to handle cash transactions accurately and responsibly
Valid driver’s license with a clean driving record; relevant certifications are a plus

Join us in delivering top-tier automotive care while building rewarding relationships with our valued customers! We’re committed to supporting your growth in a vibrant environment where your skills make a real difference.

Pay: $25.50-$42.75 per hour

Expected hours: 40.0 per week

Benefits:
Dental care
Extended health care
Life insurance
In office parking
Vision care

Work Location: In person

📌 Automotive Service Advisor – Great Pay + Benefits Main St Automotive Vancouver
🏢 Main Street Automotive & Tires
📍 Vancouver