Our Optical store is looking for a licensed optician to join us full-time at our optical boutique. The ideal candidate needs to be able to handle themselves in a quick-paced situation and must have the ability to assist patients in selecting eyewear while providing exceptional customer service. The major job duties include, but are not limited to:
Greeting customers with a welcoming and friendly attitude
Exploring the needs and priorities of customers
Performing adjustments/repairs
Taking measurements and filling out lab orders
Educating customers on lens types and helping patients select frames
Performing the task at hand accurately and thoroughly while paying attention to details
Problem-solving while exploring the underlying reasons for the issue
Retaining the proper paperwork for all transactions
Ensuring customers are satisfied with their experience
Other general duties include:
Answering phone calls promptly and professionally
Notifying patients when their glasses/contact lenses are ready to be picked up
Booking in patients for eye examinations, confirming appointments and setting the appointments for the next day
Verifying and updating patient information
Opening and closing the store
Ensuring the work setting is clean and to standards
Adhering to policies and procedures