Location:Toronto, ONS'more about the team:The Senior Analyst, Outbound Logistics is a strategic, high-ownership role responsible for managing HelloFresh Canada's carrier network across both last mile and middle mile. You will serve as the primary point of contact for all carrier relationships — from onboarding new partners to holding the existing network accountable for quality and cost performance.While the Systems and Analytics teams provide the tools and data, you are the operator who turns insight into action: renegotiating rates, escalating service failures, shaping network strategy, and continuously raising the bar on what 'great' looks like for Canadian logistics.Lettuce share what this role will be responsible for:Carrier Management & AccountabilityOwn day-to-day and strategic relationships with last mile and middle mile carriers across the Canadian networkHold carriers accountable to agreed KPIs, with a focus on On-Time Performance (OTP) and Contactless Completion (CC) error ratesLead regular business reviews, issue escalations, and corrective action plans with carrier partnersOnboarding & Network ExpansionLead end-to-end onboarding of new carrier partners, including operational setup, system integration, and readiness validationIdentify network gaps and proactively source, evaluate, and onboard partners to fill themCost Strategy & OptimizationOwn carrier cost performance across the network; develop and execute a roadmap to continuously reduce cost per shipment without compromising service qualityLead rate negotiations and contract renewals; benchmark carrierpricing against market and identify savings opportunitiesPartner with Finance and Analytics to model cost scenarios and quantify the impact of network changesQuality & Continuous ImprovementMonitor OTP, CC errors, and other service metrics; identify root causes and drive resolution with carriersDevelop and maintain scorecards and reporting frameworks that create transparency and drive accountabilityChampion a culture of continuous improvement across the carrier baseNetwork StrategyContribute to the long-term logistics network strategy for Canada, including carrier diversification, regional coverage,



and resilience planningTranslate business growth plans into network requirements; proactively adjust carrier mix and capacity to stay ahead of demandCross-functional CollaborationPartner with Systems, Analytics, Customer Experience, and Operations teams to align carrier performance with broader business goalsAct as the voice of the carrier network internally, surfacing risks, opportunities, and trade-offs to leadershipAll other duties, as assignedSound a-peeling? Here's what we're looking for:3–5 years of experience in Logistics, Supply Chain, or Operations, with a focus on carrier management, partner onboarding, and network optimizationDemonstrated experience managing carriers against performance KPIs (OTP, damage rates, service failures) and leading corrective action processesStrong commercial acumen — comfortable with rate negotiations, contract management, and cost modellingAdvanced proficiency in Excel and/or Google Sheets; able to build andmanage performance scorecards, cost trackers, and cross-referenced datasets independentlyExperience working with Transportation Management Systems (TMS) and routing or logistics platformsAnalytical mindset — able to identify trends in carrier performance data and translate them into clear action plansExcellent stakeholder management skills; comfortable holding external partners accountable while maintaining productive working relationshipsHighly organized and detail-oriented, with low error tolerance when managing carrier data, service areas, and network configurationsAbility to work autonomously, manage multiple priorities, and drive projects forward without a dedicated teamExperience in e-commerce, meal kit, or high-volume B2C logistics is an assetLet’s cut to the cheese,



this is why you'll love it here:Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness- Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!RRSP MatchingCompetitive RRSP matching program offeredVacation & PTOTime off is also an key part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.Family BenefitsA parental leave top-up program for expectant parents.Growth & DevelopmentWe support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D; fund.Work Hard & Have Fun- From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!Diversity & Inclusion InitiativesWith impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.Food Puns- this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!Working Conditions:It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.E. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.This is a posting for an existing vacancy. We are actively seeking to fill this position.#JD1003$67,725 — $77,725 CAD#J-18808-Ljbffr

📌 Analyst, Commercial Logistics (Winnipeg)
🏢 Domtar
📍 Winnipeg