Spa Experience Agent Our Mission To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace
Vision To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.
Expectations To offer a warm, friendly and professional welcome to guests
Ensure quality and cleanliness of the site
Maintain and upholdthe spa’s silentpolicy to ensurea peaceful andrelaxing environment forguests
Anticipate site needs and take initiative to complete tasks independently
Perform technical & maintenance duties including water quality testing (training provided)
Job Type: Full-Time
Hourly Rate: $22.01
Benefits Complimentary thermal baths membership for yourself
Complimentary thermal baths membership for one friend, after 3 months
Extended Health Benefits after 9 months
Complimentary massage allocation plus massage discount of 35%
Winter Whistler Blackcomb Spirit Pass or Wellness Program
Food and beverage discounts for onsite café
Corporate discount vouchers for friends and family
Staff accommodation, based on availability




Tasks & Responsibilities Maintain cleanliness and quality of the entire site to Scandinave Spa Standard; including, but not limited to, cleanliness and order of bathrooms, shower stalls, locker rooms, Massage Pavilion, and the Lobby.
Optimize the spa ambience by ensuring Scandinave Spa policies are followed.
Assist in guiding guests through their Scandinave Spa visit with a thorough knowledge of our spa features.
Be proactive in anticipating guests’ needs.
Assist with guest issues or concerns that arise and, if required, seek support from Team Leader/Supervisor and/or Manager.
Perform opening and closing procedures on site.
Perform Technical Duties:
Ensure quality of all pools: test water samples, calculate and add chemicals as needed, monitor temperatures, and maintain cleanliness.
Maintain sauna fire and ambience fireplace temperatures.
Monitor steam room and solarium temperatures.
Parking duties:
Direct guests where to park if required.
Be the first point of contact for guests on arrival, provide information of any waitlists.
All other tasks requested of you for the smooth and efficient function of the Scandinave Spa Whistler.
Prerequisites You love to be outdoors, can be on your feet all day and walk up/down st step s
Previous customer service experience preferred
Excellent attention to detail
Energetic and positive team player
Excellent communication skills, ability to remain calm and professional at all times
Proactive, creative problem-solving skills
Able to lift 20kg
Previous experience with water quality testing and maintenance is not required – training will be provided
Clear criminal record check
Available to work full time hours including evenings and weekends
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📌 Outdoor Spa Operations Agent (British Columbia)
🏢 Sweeping Corporation of America
📍 British Columbia