Salesforce Tech Lead | Financial Services Cloud, Apex, LWC, MuleSoft
Role Summary
We're seeking a Salesforce Tech Lead with deep expertise in Financial Services Cloud (FSC) to lead solution architecture and delivery for enterprise banking/insurance/wealth engagements. You will own the end-to-end technical design, hands-on implementation, integration patterns, and governance for scalable, secure, high-quality Salesforce solutions aligned to business outcomes (KYC/Onboarding, Relationship Management, Lending, Claims, Advisors/Households, and Omni-channel Service). You'll coach a cross-functional squad (admins, developers, QA, BA, data, integration) and serve as the primary technical point-of-contact for client stakeholders.

Key Responsibilities
Architecture & Design

Lead FSC target architecture: data model alignment (Person Account vs. Individual, Households, Financial Accounts, Relationships, Referrals), security model (role hierarchy, sharing rules, Territory, Platform Encryption/Shield), and Event-Driven/API-first design.

Define integration architecture (Mulesoft/API-led, batch/near-real-time, platform events, Change Data Capture) with core banking, LOS, underwriting, custodians, data warehouses, and identity platforms (SSO/SAML/OAuth/JWT).

Govern data strategy (Data Cloud, ETL/ELT, dedupe/matching, data quality, consent, archival/retention) and metadata management.

Own NFRs: performance, scalability, resiliency, observability (e.g., Splunk/Recent Relic), multi-org/multi-geo strategy, and compliance (OSFI, PIPEDA, SOC2).

Delivery & Leadership





Translate business capabilities (Onboarding/KYC, Lending, Wealth Planning, Claims, Contact Center) into solution blueprints, user stories, acceptance criteria, and Definition of Ready/Done.

Lead build with hands-on configuration and code reviews: Apex, Flows, LWC, SOQL, Async Patterns, External Services, Named Credentials.

Establish DevOps (Git branching, CI/CD with Azure DevOps/GitHub Actions/Bitbucket Pipelines, Salesforce DX, scratch orgs, packaging).

Enforce quality: unit test coverage, mutation tests, static code analysis (PMD, CodeScan), performance tests, and regression automation (Tosca/Selenium/Cypress).

Manage environments & releases: sandboxes strategy, seed data, test data management, feature toggles, change control.

Coach and mentor developers; perform technical assessments and upskilling.

Security, Risk & Compliance

Implement Salesforce Shield (Event Monitoring, Field Audit Trail, Encryption at Rest), Transaction Security Policies, and platform security hardening (MFA, Session Security, IP restrictions).

Ensure compliance with OSFI guidelines, PIPEDA, Records Retention, consent and marketing preferences, and Canadian data residency considerations.

Partner with InfoSec and Risk for threat modeling and penetration test remediation.

Stakeholder Management

Act as technical SME in client workshops, design reviews, and steering committees.

Create decision logs, ADRs, architecture diagrams (C4/UML), and traceability from requirements to deployment.

Drive value

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📌 Salesforce Tech Lead- Financial Services Cloud (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario