As a System Support Analyst at Ledcor, you'll ensure smooth operation of end-user devices, providing both on-site and remote support. Your technical expertise will play a vital role in troubleshooting and configuration.In this in-office role, you will handle various technical responsibilities, including software installation, device configuration, and support for laptops, mobile devices, printers, and networks. Robust analytical skills are essential to solve complex hardware and software issues effectively.



You'll work closely with both internal resources and key stakeholders to deliver exceptional customer service in your troubleshooting efforts.Key Responsibilities:Install and configure end-user devices and applicationsTroubleshoot hardware and software issues efficientlyProvide ongoing support for network infrastructureCollaborate with technical teams and vendors as neededEnsure IT security principles are adhered to in operationsRequirements:5+ years of experience in a similar support roleTechnical diploma in Computer Science requiredStrong knowledge of cloud applications and servicesProficiency with Windows, Android, and iOS systemsExcellent communication skills for effective user guidanceLeverage your technical skills and join Ledcor's commitment to effective system support and exceptional service.

📌 System Support Analyst At Ledcor (Ottawa)
🏢 Ledcor Group
📍 Ottawa