Strategic Account Manager Job Type: Permanent Full Time Reporting to: Director of Sales Salary : $70,000 CAD plus $15,000 bonus We are looking for a dynamic and results-driven Account Manager who excels at building robust relationships and thinking on their feet. In this role, you will partner closely with key accounts to drive revenue growth and deepen client engagement within your portfolio. You will take ownership of all aspects of account management, including negotiation, marketing plan execution, and the development of robust business strategies aligned with our corporate objectives.

Maximize revenue within your portfolio of preferred partner accounts Build and maintain robust relationships with assigned accounts at both head office and travel advisor levels Develop and execute strategic marketing plans for all key accounts Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities Accurately document all sales-related activities in Goway’s CRM (Salesforce) Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required Submit monthly business and expense reports, as well as Staff Travel Forms when necessary Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues Participate in special projects on an ad hoc basis Represent Goway at national shows, conferences, and events Minimum of 3 years B2B travel industry experience in a similar role Proven ability to meet deadlines and manage multiple tasks Exceptional customer service orientation Results-driven with a strong sales focus Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)



Excellent command of written and spoken English Willingness and ability to travel up to 50% of the time, both domestically and internationally. At Goway, you’ll join a global community that supports one another: We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year. Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.

You’ll enjoy generous paid time off, including [three] weeks of vacation, [six] personal days, and a dedicated day off to celebrate your birthday. Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways. To help us fairly and efficiently review applications, we use an automated screening process to assess responses to pre-determined questions.

Goway Travel

Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.

Recruitment

Scams & Fraud Warning Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 800 talented employees designs travel experiences in more than 115 countries across all seven continents.

We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters.

📌 Strategic Account Manager - Full Time / À Temps Plein (Toronto)
🏢 Goway Travel
📍 Toronto