Inside Sales Representative – Parts & Warehouse Moncton, NB | Full-Time | On-Site
Full-time
ABOUT THE COMPANY We are an established Canadian distributor of industrial woodworking machinery, tooling, and parts, serving manufacturers and woodworking shops across the country. Our culture is built on three values — Customer First, Walk the Talk, and Go the Extra Mile — and on open, direct, and respectful communication. We're looking for a hands-on, organized team player to support our customers out of our Moncton location.
THE OPPORTUNITY As our Inside Sales Representative – Parts & Warehouse, you'll be the go-to contact for parts customers in Ontario, Quebec, and the Maritime provinces. You'll split your time between the phone and the warehouse floor: quoting and processing parts, tooling, and supply orders, keeping customers updated on deliveries, and managing the shipping and receiving of machines and parts. Reporting to the Vice-President, Sales, you'll play a direct role in customer satisfaction and in generating machine sales leads for our Account Representatives.
WHAT YOU'LL DO Handle incoming parts calls for customers in Ontario, Quebec, and the Maritime provinces
Enter quotations, purchase orders, and sales orders in our Navision ERP system
Track orders with suppliers and keep customers informed of delivery status




Direct machine inquiries to the right Account Representative and flag sales leads from parts activity
Keep customer and sales activity records current in CRM and ERP
Warehouse Coordination Ship and receive machines, parts, and supplies, and record transactions in ERP
Arrange trucking with approved carriers and prepare bills of lading
Load/unload and crate/uncrate machines safely using a forklift
Process returns, label stock, set up showroom machines, and support inventory counts
Keep the warehouse clean, safe, and organized
WHAT YOU BRING Parts sales and customer service experience (required)
Shipping and receiving experience
Valid driver's licence and forklift certification
Knowledge of woodworking machinery or parts is a strong asset
Bilingual English/French is an asset given our Quebec customer base
Highly organized and accurate, with a proactive, positive attitude and the ability to juggle priorities under deadlines
WHY JOIN US Stable, established company with a long-standing reputation in its industry
Diverse role combining customer contact with hands-on warehouse work
Supportive team environment that values initiative and open communication
Competitive salary [and benefits — confirm]

#J-18808-Ljbffr

📌 Operations Administrator (British Columbia)
🏢 container world forwarding services
📍 British Columbia