Enhance customer engagement as a B2B Customer Service Lead with Mark's, contributing to team coaching and operational excellence. Provide exceptional omnichannel experiences through effective order management and inventory processing.

Mark's is seeking a proactive Assistant Manager to oversee retail operations. This role emphasizes leadership in customer service, coaching team members, and ensuring compliance with operational standards. You'll drive eCommerce sales while managing shipping and receiving, helping create a positive shopping experience.

Key Responsibilities:
• Lead customer service team and coach for excellence
• Manage order entry and fulfillment processes
• Ensure compliance with company policies and procedures
• Oversee scheduling and cash management operations
• Promote a engaging and safe work environment

Requirements:
• 3-5 years of retail management experience
• Proven ability to train and develop team members
• Exceptional communication and organizational skills
• High energy and passion for success
• Basic computer skills required

Bring your passion for retail leadership and customer satisfaction to help Mark's elevate its brand in Canada.
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📌 B Customer Service Lead at Mark's (Alberta)
🏢 Canadian Tire Corporation
📍 Alberta