Our Organization Supporting working families has been central to our organization for generations. Through established relationships with thousands of unions and membership groups across North America, we help families understand the benefits available to protect their financial future.
As the only benefits provider operating under a fully unionized label, we place service, integrity, and trust at the center of our work. We’re committed to providing clear information and dependable support throughout each client’s experience.
The Opportunity
In this remote role, you’ll connect with union members who have requested information about their benefits. You’ll learn about their needs, explain available programs, and guide them through the next steps with professionalism and care.
Your day-to-day responsibilities will include:
Connecting with members by phone and through virtual appointments

Scheduling and leading benefit consultations

Explaining program features and coverage options in transparent, accessible language

Completing online forms and maintaining accurate client information

Following up to answer questions and build lasting relationships





Your work will help families make informed decisions about their coverage and financial protection.
What You Can Expect
Weekly Compensation: Earning potential with additional bonus opportunities

Advancement Opportunities: Paths toward greater responsibility and leadership

Scheduling Flexibility: The ability to organize your time around appointments and work commitments

Fully Remote Work: Online tools and systems to support your daily responsibilities

Renewal Income: Opportunities for ongoing earnings through recurring renewals

Available Benefits: Health, dental, and vision coverage options

Training and Mentorship: Structured learning, personalized coaching, and continued professional development

Travel Incentives: Company-funded trips for qualifying team members to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas

What You Bring
Clear communication and attentive listening skills

Strong organization and consistent follow-through

An interest in helping others understand their options

A high school diploma or equivalent

Customer service, retail, or sales experience is welcome, but not required

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📌 Customer Service Trainee - Great Benefits (New Brunswick)
🏢 Spade Recruiting
📍 New Brunswick