Position Summary

At On Side, our Contents Technicians play a vital role in helping clients recover after a loss. From carefully handling, cleaning, and restoring valued belongings to returning them home, our team helps restore comfort, normalcy, and peace of mind.

Reporting to the Contents Manager, the Contents Team Lead provides day-to-day on-site direction for field and warehouse operations. This role requires exceptional communication skills to effectively coordinate between team members, Project Managers, Adjusters, and external trades while ensuring high-quality workmanship on every project

Compensation

Salary Range: $25-$27/hour

Overtime opportunities (where applicable)

On-call premium and overtime paid for rotating coverage

Extended health coverage (medical, dental, vision, etc.)

Employee assistance program (EAP)

Group RRSP, with company matching DPSP

Life and disability insurance

Opportunities for advancement and internal mobility

What You’ll Do

Leading and providing direction to the team

Communicating with cross-functional teams and clients

Working with customers to restore personal and commercial items to pre-disaster state

Packing and cataloging contents from disaster affected areas and creating inventory lists

Pre and post construction cleaning

Cleaning contents and structures, fabrics and textiles

Moving boxes, furniture, appliances and various heavy items

What You Bring

Industry knowledge and 2+ years’ experience as a Contents Technician

Experience and/or aptitude to lead a team right away

Tech savviness (Encircle experience and capability to learn application and computer programs as required)

Physically fit (ability to lift, carry and pack boxes,



move furniture and appliances) and willingness to follow all company safety requirements

You love people and have excellent communication skills

An optimistic outlook and a real desire to help (must have initiative and be dependable)

Exceptional organizational skills (must be able to assess a situation and communicate plan effectively)

Reliability (on time and always prepared)

Clean criminal record

Ability to communicate effectively in English, both written and verbal

Why You’ll Love Working Here

A workplace that values respect, integrity, generosity, excellence and being customer driven

Opportunities to grow your career and learn from the best in the industry

A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customerfocus — in everything we do.Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.Make a real impact, do work that matters, and grow your career with us.

On Side Restoration welcomes and encourages applications from people with disabilities. Accommodations are available on request throughout all stages of the recruitment and selection process.

*Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role

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📌 Contents Technician Lead – Vancouver (British Columbia)
🏢 On Side
📍 British Columbia