JOB SUMMARY The Order Fulfillment Specialist I is responsible for the accurate storing, picking and packing, shipping and receiving of product to meet company standards of safety, security, and productivity by performing the following duties. All Order Fulfillment Specialist I employees will be cross trained on the different job responsibilities that support the needs of the client including Order Fulfillment Specialist II (OFSII).
SHIFT: Monday to Friday from 7AM to 3:30PM ** Must be available on statutory holidays ** RESPONSIBILITIES Shipping/Receiving Load and unload shipments in an efficient and protected manner.
Sign for inbound shipments once accurate product counts are confirmed.
Assist Delivery Service Specialist with loading their vehicles effectively and efficiently with all the necessary signed documentation.
Storing Move product to designated area as directed by the Red Prairie Warehouse Management Information System with the proper material handling equipment.
Replenish Pick Zones (Full case and PTL) as prompted by the WMS
Efficiently stack and store product as outlined in the Standard Operating Procedures.
Prior to product storage, count all product, ensure accuracy and check all shipments for damage.
Quality Report shortages, damages and mis-shipments to immediate Supervisor.
Check or audit of outbound order accuracy.
Compare the quantity, quality, labeling and address with customer's orders to ensure outgoing shipments are complete and correct.
Equipment Load, unload, move stack, and stage product and materials using material handling equipment - Reach, Dock Stocker, Walkie, slip sheet, box clamp).
Use Red Prairie Radio Frequency ID equipment for picking, receiving, storing and load functions, as required.




Maintain all equipment and materials in a neat, clean and orderly fashion.
On a daily basis, inspect and complete the pre-inspection Material Handling Equipment report and submit to Supervisor.
Inventory Keep appropriate records and reports to guarantee accurate inventory control and security.
Assist in daily physical inventory counts and audits as required.
Ensure proper stock rotation is maintained.
Pick to Light Order Fulfillment (OFSII) Efficiently manually pick customer orders for shipments, ensuring
the correct quantities using “pick to light” system.
Effectively pack customer orders in designated totes with the proper labels and documentation.
Carry or transport completed orders to shipping locations with materials handling equipment.
Marks and labels totes with identifying information prior to shipment.
Weighs totes ready for distribution to minimize errors and ensure accurate carton counts.
Work area; remove cardboard boxes/ trash as necessary throughout the course of the workday.
EXPERIENCE Forklift Certification from a recognized training provider
Minimum two (2) years of warehouse experience
Previous experience with Warehouse Management Information System, Radio Frequency ID (RFID) such as Red Prairie an asset.
Must be able to operate all material handling equipment including Reach and Walkie.
Must able to operate Box Clamp and Slip Sheet Dock Stocker attachment.
COMPETENCIES Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
EDUCATION High School Diploma
No knowledge of English, whether spoken or written, is required to perform the duties of this position.

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📌 Order Fulfillment Specialist I (Quebec City)
🏢 Metro Supply Chain Group
📍 Quebec City