About the Opportunity This is a temporary position filling a leave of absence, with a possibility of extension.
Qualifications The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy working with diverse populations and be comfortable working independently. The successful candidate will have outstanding customer service and interpersonal skills, and proficiency in Microsoft Office Suite and G Suite. Experience with AI tools, like Claude or CoPilot are preferred. Detail oriented with a focus on quality and accuracy is desired. Must be able to learn quickly in a technical setting, and operate video conferencing equipment, printers, copiers, and computers. Flexibility, a positive attitude, and commitment to excellence are vital.
Duties & Responsibilities Key point of contact: 35 % acting as the first point of contact for students and faculty ensuring that classes and campus activities are set up for success acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students ensuring that campus amenities are fully supported and available to the community
Campus operations and event support: 30 % troubleshooting technical issues and assisting with classroom technology; assisting with room setup, breakdown, and reconfiguration; assisting with student orientations and campus events; ensuring facility related issues are reported and followed up on in a timely fashion
Completing administrative duties: 35 % including but not limited to assisting faculty and student services staff with printing handouts and organizing promotional materials; maintaining the campus areas in a clean and stocked manner; administration support to regulatory submission and review processes; administrative support relevant to campus operations,



safety protocols, and University policies and procedures; special projects as assigned
Our campus hours are currently 8:00 am to 9:00 pm and this position may alternate between evening shifts and day shifts to ensure campus coverage and to support events. Weekend shifts may also be required.
Position Type General Administration
Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.
medical
vision
dental
paid time off
tuition assistance
wellness & life
retirement- as well as commuting & transportation
Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type: 105H Expected Hiring Range: $24.51 - $36.77 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role.



Salary ranges are reviewed regularly and are subject to change. Applicant must be legally entitled to work in Canada for the duration of the appointment or employment without employer sponsorship.
Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.

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📌 Customer Service & Campus Operations Assistant (British Columbia)
🏢 NU Canada
📍 British Columbia