Human Resources Specialist – Full Time
Indwell Housing Services
The People and Culture Team
London, Ontario
Compensation: $57,630-$68,340

Closing Date for Applications: October 27, 2026

Position: The HR Specialist provides responsive and practical HR support to employees, managers and leaders across the organization, with a primary focus onemployee relations and workplace health and safety. The role supports a positive, respectful and safe workplace by providing guidance on employee relations matters, supporting workplace investigations and performance management, coordinating health and safety activities, and assisting with recruitment as required. Working closely with the Director, People & Culture and organizational leaders, the HR Specialist helps ensure HR practices are consistent, fair, legally compliant and aligned with Indwell's mission, values and commitment to a healthy and inclusive workplace.

What matters to you?
You care about supporting a mission that addresses poverty, housing instability, and community wellbeing. You want to work in an workplace where your curiosity, collaborative spirit and commitment to excellence are both expected and celebrated. You thrive in a workplace that is grounded in the values of DIGNITY, LOVE, and HOPE. You seek a team that embraces diversity, equity, and inclusion—where you are respected, supported, and seen as a leader in your domain.

About Indwell:
For over 50 years, founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable, high-quality,



efficient housing communities with supportive programs to over 1,450 tenants. Learn more at: www.indwell.ca.

Hours of Work:
40 hours per week, Monday to Friday primarily based out of the London Resource Centre at 740 Dundas Street East, London, Ontario.

WHAT YOU WILL BE DOING:
Employee Relations

Serve as a first point of contact for employees and managers regarding day-to-day employee relations matters

Provide guidance to managers on performance concerns, attendance, conduct, workplace conflict and other employee relations issues

Support managers in having difficult conversations and addressing concerns promptly and appropriately

Assist with progressive discipline processes, including documentation, meetings and follow-up

Support the development and implementation of Performance Improvement Plans (PIPs)

Maintain accurate, timely and confidential employee relations documentation

Identify recurring employee relations concerns and bring trends and recommendations to the Director, People & Culture

Escalate complex, sensitive or high-risk matters appropriately

Workplace Investigations

Support and/or conduct workplace investigations relating to complaints, misconduct, harassment, bullying, interpersonal conflict and other workplace concerns

Develop investigation plans and interview questions





Conduct employee and witness account statements as appropriate

Document information gathered during investigations and prepare investigation summaries

Maintain confidentiality and ensure investigations are conducted in a fair, respectful and timely manner

Provide recommendations and follow-up support to managers and the Director, People & Culture

Attendance and Accommodations

Assist with workplace accommodation processes, including gathering appropriate documentation and coordinating follow-up

Working with DMI to ensure RTW

Support managers in implementing workplace restrictions and accommodation plans

Health & Safety

Support the organization's workplace health and safety program and promote a culture of safety across Indwell

Participate in the Health & Safety Steering Committee, including attending meetings and supporting follow-up activities

Prepare and maintainMinutes of Meeting (MOM) and track action items arising from Health & Safety Steering Committee meetings

Support Health & Safety Representatives in completingmonthly building safety inspections

Support communication of health and safety information, initiatives and requirements to employees and leaders

Work collaboratively with managers, Health & Safety Representatives and other stakeholders to promote a safe workplace

HR Support

Provide recruitment support to managers and the People & Culture team as required

Provide recruitment support during periods of increased hiring activity or organizational need

Prepare reports and summaries as required
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