Compensation Base Hourly Wage or Compensation Range: $20 - $24 per hour/annually
Schedule 1st Shift
Compensation Base Hourly Wage or Compensation Range: $20 - $24 per hour/annually
Shift Differential: Not applicable
Incentive eligible: No
Position Overview The Sr. Import/Export Coordinator within Freight Forwarding is responsible for preparing weekly reports and completing bookings to secure shipping space and arranging trucking schedules for the following weeks’ load. The Sr. Import/Export Coordinator also prepares shipping documents, booking confirmations, and checks the warehouse to ensure there is sufficient inventory available.
Essential Job Duties & Responsibilities Preparation of essential shipping documentation on a daily basis
Following up and updating customers on their import/export shipments
Communicating with steamship lines, terminals, customs brokers, truckers and overseas agents
Ensuring all shipment documentation is in compliance with customs rules and regulations
Calculating weight, volume and cost of goods being moved
Coordinating release and entry processing for ocean and air import shipments, including US Customs and Border Protection, coordinating freight releases and arrange final delivery if needed
Maintain effective relationships with clients, carriers, forwarders, customs etc.
Prepare price quotes on international freight
Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs
Research and resolve operational problems
Ensure customer needs are consistently met and assist to resolve inquiries
Expedite clearance and delivery to exceed customer requirements
Ongoing coaching and development of staff skills.
Perform other related job duties as assigned or required.




Required Qualifications 4+ years relevant experience preferably in International freight forwarding
Must have a working knowledge of the sea and air freight exports and imports, US Customs, consolidation, NVOCC, tariff’s air carrier terminology and TSA regulations.
Excellent interpersonal, organizational, and communication skills.
Ability to handle multiple tasks simultaneously with great attention to detail.
Must work well in a team workplace and assist other peers when needed.
Preferred Qualifications Bachelor’s degree is preferred.
Physical Requirements This is largely a sedentary role requiring the physical ability to:
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.
The work environment is typically quiet to moderate in noise level and is climate controlled.
Location/Remote Eligibility This is a hybrid role based out of a local Freight Forwarding office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.
The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection.
Schedule Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

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📌 Import/Export Coordinator (Ontario)
🏢 CJ Logistics America
📍 Ontario