Toromont Cat is looking for a Field Service Supervisor to join the team in Timmins!

Our Field Service

Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation of policies and procedures in conjunction with corporate directives and increased market share. Full Time, Permanent The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available As a Field Service Supervisor, YOU will experience: Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada Model the way for secure, environmentally sound and healthy work behaviours in support of Toromont’s Health and Safety Policies, Programs and initiatives Ensure all employees comply with established customer safety rules Provide excellent customer service as key contact for field service requirements and work orders to maximize productivity of field service operations Promote customer satisfaction,



follow up on repairs and collaborate with other departments to deliver high level service Train and coach team members to meet and exceed customer and business expectations by administering performance evaluations Improve customer and employee satisfaction by initiating corrective procedures in the field service operations Provide direction on financial implications of work orders including customer pay, warranties, claims, policies and redos Create quotes and review and prepare invoices for internal and external customers Manage work-in-progress (WIP) and contamination control Encourage continuous improvement for field operations through regularly scheduled meetings and associated training Assist the PSM with the management of fixed assets and preparation for capital expenditures Maintain maintenance on the fleet of field service trucks Manage employees at off-site locations Post-secondary education Minimum 5 years of experience in a service leader position With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.

At Toromont

Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers!

Artificial

Intelligence (AI) Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates;

📌 Supervisor Building Operations-Overnight (Timmins)
🏢 Toromont CAT
📍 Timmins