Support Engineer II (Software Application Support) (Toronto)

Support Engineer II (Software Application Support) (Toronto)

16 Oct
|
Emburse
|
Toronto

16 Oct

Emburse

Toronto

At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.

The Support

Engineer II role spec ifically supports our Emburse Enterprise platform, helping global organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Deep-Dive Troubleshooting: Own high-level, complex technical issues for global enterprise clients. This is not a call center environment; you will focus on deep problem-solving and unique system configurations.

Manage Integrations & Data Flows: Dissect and resolve issues across external integrations, including ERPs, credit card feeds, allocation data, vendor data, expense systems, and AP accounting workflows.

Analyze Logs and APIs: Utilize your technical toolkit to investigate APIs, web services, databases, and log files to isolate root causes. a change in platform behavior, and assist clients directly with complex configuration adjustments.

Support Global Scale: Navigate complexities tied to international organizations, including global tax requirements, while collaborating with cross-functional teams to deliver excellent service.

Technical Foundation: A couple of years of software support experience backed by a Computer Science (CS) background or equivalent hands-on technical experience.

Integration Savvy: Familiarity or direct experience working with APIs, web services, database architectures, and log file analysis.

Fintech & Accounting Exposure: An understanding of corporate expense systems, AP accounting,



or ERP ecosystems is a major asset. A solutions-focused, curious mindset and the willingness to work flexible schedules, including later shifts or weekends, to support our international customer base. Enterprise-Ready: You enjoy working closely with sophisticated, high-value international business clients and understand the nuances of global corporate operations.

Agile and Adaptable: You handle complex, ambiguous technical puzzles with calm, critical thinking and love finding creative solutions to unique architectural problems.

Bonus Points: Strong skills in SQL and Linux. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down.

- A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real- A Culture That Empowers – Competitive pay, versatile work, and an inclusive, collaborative environment that supports your success.
- Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

📌 Support Engineer II (Software Application Support) (Toronto)
🏢 Emburse
📍 Toronto

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