Elevate your career with NTT DATA as a Remote Customer Service Specialist. Provide exceptional credit card support while enjoying a flexible work-from-home environment.
As a key member of the Credit Card Contact Centre team, you will handle inquiries from cardholders and financial partners. This full time position offers prospects for skilled growth and exposure to Fortune 500 clients. Your role impacts customer satisfaction through effective problem resolution and service promotion.
Key Responsibilities:
• Manage incoming inquiries and requests from cardholders
• Promote new services in a business development role
• Resolve complaints and ensure customer satisfaction
• Validate customer information and identify needs
• Complete documentation accurately for transactions
Requirements:
• Excellent communication skills in English
• Previous sales experience preferred
• Proficient in Microsoft Suite Applications
• Positive demeanor and professional phone skills
• Capability to work all required shifts
Make a meaningful impact in customer service at NTT DATA by applying your skills in a rewarding environment.
J-18808-Ljbffr

📌 Remote Customer Service Specialist Ntt Data Halifax Regional Municipality (Canada)
🏢 NTT America
📍 Canada