The Logistics Coordinator ensures that installation work is carried out by third-party installers and manages delivery and installation schedules. This person works directly with customers, sales representatives, installers and delivery drivers, takes measurements before work begins and enters information into the computer system.
Main Responsibilities
Schedule deliveries and installations;
Follow up with customers, sales representatives and installers by phone and through the CRM;
Issue picking lists and work orders;
Adjust customer invoices and verify installers’ invoices;
Take measurements at customers’ homes;
Perform other related duties.
Employment Type
Full-time, permanent — approximately 37.5 hours per week.
Education
High school diploma.
Job Requirements
Be responsible and able to work independently;
Be energetic, dependable and organized;
Be committed to providing quality customer service;
Have strong communication and interpersonal skills;
Be able to manage multiple tasks and priorities effectively;
Be able to meet deadlines;
Hold a valid driver’s licence;
Be available Monday to Friday, between 8 a.m. and 5 p.m.
Compensation and Advantages
Salary based on skills and experience, plus employee benefits;
Company-provided cell phone;
Company vehicle provided for measurement appointments.