Lead the Global Partner Operations team at Pursuit, ensuring exceptional service delivery and partner relationships in a agile environment. This role prioritizes accuracy, communication, and hands-on leadership.

As a Global Partner Operations Supervisor, you will oversee reservations and manage partner bookings across multiple services, including lodging, attractions, and food and beverage. This leadership position requires a detail-oriented and team-oriented individual with proven experience in high-volume operations and customer service. Join a team that thrives in a quick-paced atmosphere while providing reliable support and training to team members.

Key Responsibilities:
• Oversee daily Partner Operations workflows and service standards
• Manage partner reservation requests across various disciplines




• Engage with the team on the frontline to assist with inquiries
• Coach and develop team members through feedback and training
• Implement quality assurance checks on reservation processes

Requirements:
• 2+ years in a high-volume reservation or hospitality role
• Experience with workforce management and scheduling
• Strong knowledge of booking systems and ticket platforms
• Proven leadership and problem-solving skills
• Excellent communication in English, both written and verbal

Lead your team to provide outstanding partner-focused support at Pursuit.
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📌 Global Partner Operations Supervisor At Pursuit Alberta
🏢 Pursuit Collection
📍 Alberta