Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Bellperson to join our growing team! This is a great prospect that can provide flexibility, valuable work experience, and a chance to work with a tenured team.
Job Title: Bellperson
Property: Vintage Hotels & Niagara’s Finest Hotels
***Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. ***
This posting is for an existing/new vacancy within Lais Hotel Properties Limited.
Position Summary: Carries luggage, opens and closes doors for Guests, and assists with room deliveries. Ensures all Guests receive prompt and efficient service by anticipating Guest’s needs and requests.
Duties and Responsibilities: Primary Responsibilities Providing personalized and exceptional guest service at every given opportunity
Meeting established up-selling and sales goals
Carries luggage for Guests checking in/out of the hotel
Assists with room deliveries for special occasion items such as flowers, fruit baskets, cards and any other special amenities which may be requested
Shuttles Guests to and from the downtown area or other various locations within the town as requested
Orients Guests to Hotel and services
Welcomes Guests to Hotel in a warm and pleasant manner
Provides assistance to Guests such as opening doors and providing directions
Assists with all Guests’ luggage
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional products and services meeting our Guest’s specific preferences
Assessing Guest’s individual needs to meet standards for additional products and services
Actively seeking ways to meet Guest’s product or service needs
Secondary Responsibilities Assists concierge with maps, directions and information
Assists front desk with check ins/outs and answering telephones
Performs minor maintenance when required
All other duties as assigned
Health and Safety Responsibilities A worker shall,




work in compliance with the provisions of the Occupational Health & Safety Act and the regulations;
Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;
Report to his/her employer or supervisor the absences of or defect in any equipment or protective device of which the worker is aware and which many endanger himself, herself or another worker; and
Report to his/her employer or supervisor any contravention of the Occupational Health & Safety Act or the regulations or the existence of any hazard of which he/she knows
No worker shall,
remove or make ineffective any protective device required by the regulations or by his/her employer without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately;
use or operate any equipment, machine, device or thing or work in a manner that may endanger himself/herself or any other worker; or
engage in any prank, contest, feat or strength, unnecessary running or rough and boisterous conduct
Comply with all Lais Hotel Properties’ health & safety policies
Do not operate any equipment/machinery without given proper instruction and authority to do so
Horseplay and running will not be tolerated at any time
All personal protective equipment will be properly worn
All personal protective equipment will be worn in the appropriate departments
Do not climb any of the racking systems
Do not ride on the automatic or manual conveyor systems
All long hair must be tied up in order to prevent entanglement in machinery
Do not put any foreign objects (body or innate) into the machines
Do not remove any machine guards
All safety signs must be adhered to




Smoking is not permitted on Company property
Always ensure that workplace accident/injuries are reported immediately to a Manager/Supervisor
Failure to comply will result in the application of the Human Resources Standard & Procedure “#C.15 Progressive Corrective Action”
Technical/Managerial/Administrative Requirements Must have valid driver’s license with a clean driver’s abstract
Requires basic technical knowledge of hotel equipment
Must be able to drive manual shift vehicles
Professional Requirements Excellent organizational skills
Previous up-selling and/or sales experience is considered an asset
A good working knowledge of Niagara-on-the-Lake, the town and its history
Must be able to prioritize time demands
Must be at least 25 years of age for insurance purposes
Personal Attributes Second language is considered an asset
Team player
Warm and friendly demeanor
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest
Physical Requirements Must be able to lift heavy luggage
Lift and carrying luggage in and out of cars, up and down stairs
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

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📌 BELLPERSON (Ontario)
🏢 Lais Hotel Properties L
📍 Ontario