Work Term: Permanent Work Language: French Hours: 35 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Tasks Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Explain procedures, risks and benefits to clients Schedule and confirm appointments Greet people and direct them to contacts or service areas Ensure health and safety regulations are followed Professionalism in customer service Estimate labour costs Transportation/travel information Valid driver's licence Work conditions and physical capabilities Handling heavy loads Physically demanding Standing for extended periods Walking Employment terms options Evening Employment terms options Shift Day Weekend Health benefits Dental plan Disability benefits Health care plan Other benefits Other benefits Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training,
etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work workplace for newcomers and/or refugees Does not require Canadian work experience Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers