Work Term: Permanent Work Language: French Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: No experience (will train) or equivalent experience Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Explain procedures, risks and benefits to clients Answer clients' inquiries and provide information Computer and technology knowledge Internet MS Outlook MS Windows MS Word Type of experience Call centre Security and safety Basic security clearance Bondable Credit check Criminal record check Work conditions and physical capabilities Attention to detail Fast-paced environment Repetitive tasks Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Ability to multitask Dependability Screening questions Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you have the equipment you need to work from home (like internet and a workspace)? Employment terms options Early morning Evening Flexible hours Morning Employment terms options Day Overtime required Overtime available Workplace information Hybrid Health advantages Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Group insurance benefits Life insurance Pension plan Other benefits Free parking available On-site amenities Other benefits Subsidised public transportation Team building opportunities Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

📌 customer service representative - call centre (Winnipeg)
🏢 TCCS
📍 Winnipeg