At West Coast Reduction Ltd., We're committed to ensuring that "Nothing is Left Behind." We collect food waste and by-products from farms, restaurants, bakeries, and supermarkets, transforming them into ingredients for animal feed, renewable energy, and thousands of other products used every day. Our mission contributes to a sustainable food supply and helps create cleaner, healthier communities. Learn more at www.wcrl.com.

A valid Class 5 driver's license and personal vehicle are required for this position.

About the Role
Operating out of our Vancouver division, the Foodservice Sales Representative is responsible for building relationships with restaurants, commercial kitchens, foodservice operators, and related businesses. This role focuses on developing new business, conducting on-site assessments, onboarding customers, and supporting the implementation of services such as used cooking oil recycling, trap grease services, food waste recovery, and bone and fat recycling.

Annual base salary range: $60K to $68K

Why Join Us?

Join a reputable, family-owned company with a legacy of sustainability and over 450 employees.

Enjoy continuous training and development to grow your career.

Access a comprehensive benefits package , including extended health benefits.

Take advantage of our generous RRSP matchingprogram after one year.

Play a vital role in a company making a tangible impact on environmental sustainability .

SPECIFIC ACCOUNTABILITIES

Secure potential customers by answering product and service questions and develop additional business by suggesting information about other products and services offered by Redux

Contact potential customers by performing sales calls or site visits to provide information about Redux services

Conduct site assessments of restaurants and foodservice operators and collect accurate service details to ensure Redux service technicians and drivers can easily and professionally service our customers





Responsible for new customer setup in database, from first customer contact to active customer account

Open new customer accounts by recording account information and maintain existing customer records by updating account information

Resolve Redux product and service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

Recommend potential products or services to Redux Management by collecting customer information and analysing customer needs

Research and investigate in order to keep up about changes in competition, price and services in the market place

Ensuring all customer records added are properly entered into the WCRL internal system

Support and assist any training that may be required from time to time

Foster a positive team and company culture by ensuring treatment of others is respectful and aligned with company values

Be accessible outside of regular business hours to assist with customer requests

Perform other duties as assigned by Manager

QUALIFICATIONS AND REQUIREMENTS

Two to five years of relevant experience, or equivalent education and experience combined (ie restaurant industry experience, field sales, customer relationship management)

Candidates with experience working directly with restaurant owners, foodservice operators, chefs, or kitchen managers are strongly preferred Knowledge of MS Office Suite is required

Knowledge of MS Office Suite is required

Must have a valid Class 5 driver's license

Must be able to travel within BC and other provinces

Solid communication skills - verbal and written

Ability to work hours required as per business needs and be available on an ad-hoc basis after regular business hours to respond to customers by phone or email

Physically capable of lifting grease trap lids (75lbs) to perform assessments

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📌 Foodservice Sales Representative - Redux (British Columbia)
🏢 West Coast Reduction
📍 British Columbia