Elevate the pet parent experience as a Customer Experience Leader at PetSmart. Drive team success and foster a culture of growth and service in a pet-friendly environment.

As an Assistant Store Manager, you will champion the pet parent experience while providing exceptional leadership. This role demands a customer-focused approach, high-level communication, and organizational skills to ensure efficient operations, safety of pets, and satisfaction of pet parents. You will facilitate the associate experience through coaching, staffing, and training initiatives.

Key Responsibilities:
• Lead hiring, coaching, and training of associates
• Drive pet parent engagement across all services
• Maintain compliance with policies and procedures




• Optimize daily operations for store financial goals
• Oversee store events and enhance customer experience

Requirements:
• 3-5 years in retail leadership or customer service
• Full-time availability, flexibility in scheduling
• Strong verbal and written communication skills
• Proficiency in relevant computer applications
• Capable of lifting up to 50 pounds and working in diverse environments

Lead with passion and make a positive impact daily within PetSmart's dedicated team culture.
#J-18808-Ljbffr

📌 Customer Experience Leader at PetSmart (British Columbia)
🏢 PetSmart
📍 British Columbia