Operations Supervisor and Driver - Nanaimo, BCJob DescriptionPosted Tuesday, September 22, 2026 at 4:00 AMAre you ready to take on a leadership role where you can make a real impact? We're looking for a dedicated and motivated Operations Supervisor/Driver to join our Vancouver Island team on a full-time basis. This hybrid role combines leadership and driving responsibilities with hands-on, physical work. It's an ideal opportunity for someone who enjoys staying active, leading by example, and keeping our operations running smoothly.Our organizationThe National Diabetes Trust is Canada's largest charitable clothing and small household goods collection service. With more than 5,000 donation bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted, gently used clothing and household items, using them to raise much-needed funds for Diabetes Canada.Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making a difference, raising money for life-altering charitable programs, all while helping the environment.What We Offer:Challenging work with opportunities for career advancementExtended Health & Dental CareLife Insurance, AD&D & LTD (100% Employer-paid)Optional Critical IllnessRegistered Pension Plan (100% Employer-paid) once eligibility criteria are metRRSP with company matching component availableEmployee Assistance ProgramCorporate discounts through Value Village and GoodLife Fitness.About the Operations Supervisor/Driver RoleReporting to the Vancouver Island Operations Manager, the hybrid Operations Supervisor/Driver assists in day-to-day operations by managing a team of dedicated Drivers and ensuring the productive collection of donated goods through Declutter®, the door-to-door, and donation box collection of used clothing and household items.Highlights of the role include:Supervise, coach, motivate, and performance manage drivers,



in consultation with the Operations Manager and Human Resources Department, always maintaining confidentialityRecruit and train drivers as directed by the Operations ManagerAs a driver, complete all pickups, including drop boxes, household, and other special pickupsConduct 'pre' and 'post' trip inspectionsComplete up to 120 pickups daily, load and unload up to 50 lbs. per single loadEnsure required merchandise is delivered to all Value Village Stores as per the delivery schedule. Assist the Operations Manager in planning and implementing innovative, effective methods to meet all contractual obligationsMaintain attendance records, coordinate staffing schedules, and follow up with Operations ManagerDrive in a safe, courteous, and defensive manner when operating company trucksEnsure payroll records are accurate and sent to the National Payroll Department on a timely basisProduce and maintain excellent and accurate recordsRespond and resolve customer concerns, prepare invoices, internal transfers, reconcile billing summaries, accurately track inventory levels, monitor staff productivity, monitor and update schedules for the servicing of drop boxes and work assignments, oversee the database, accurately complete all statistical reports, and oversee labor budgetCoordination of drivers and trucks: monitor GPS, complete route audits, assist with route and/or truck problems, advise drivers of special pickups and cancellations, coordinate fleet maintenance, and function as a liaison between the drivers, Value Village,



and PenskepersonnelEnsure effective transition between shifts and supervise daily workflow.Collaborate with Operations Manager and Business Operations staff to develop a plan to achieve local goals and assist in the development of area-marketing strategies for Business OperationsSupport the Operations Manager to ensure the promotion of the Business Operations through the placement of drop boxes, attended stations, donation depots, media, targeted marketing initiatives, special events, Car Heaven, Diabetes Recycle Ink, etc.Additional duties as required, ensuring the effective function of OperationsAbout YouThe selected candidate for this Operations Supervisor role will meet the following minimum requirements:University Degree or College Diploma in Business or equivalent relevant experience2+ years of experience in a multi-disciplinary environment with a scheduling componentMust be able to drive a truck, as shown by providing a valid Class 5 license and a clean driver's abstractAble to drive 16-20-foot-long, 3-ton, automatic, cube truckAbility to provide direction, motivation, training, and support to staff membersMust be able to lift up to 50 poundsExcellent organizational skills with great attention to detailExcellent communication skills, including verbal, written, and telephoneStrong computer skills with proficiency in MS Word and ExcelKnowledge of common office equipment, systems, and technologiesAble to work in a busy, multi-tasked environmentKnowledge of diabetes is an assetSecond language is an assetFlexible availability. Available to work weekends; schedule can vary between 7 am-7 pm-Diversity, Equity and Inclusion StatementAt National Diabetes Trust, we are guided by our values of Accountability, Teamwork, Integrity, and Respect. We believe in the importance of Diversity, Equity and Inclusion (DEI).We are committed to bringing people together in a respectful, inclusive and supportive environment, no matter their age, gender, identity, race, ethnicity, religion, income, sexual orientation, or where they live. In July of 2020, we signed the BlackNorth Initiative CEO pledge and will hold ourselves accountable in meeting those commitments.Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.We thank all interested applicants; however, only those selected for an interview will be contacted.

📌 Operations Supervisor And Driver - Nanaimo, Bc
🏢 National Diabetes Trust
📍 Nanaimo