Step into a Bilingual Customer Service Representative position with Kohl & Frisch Limited in Concord, ON, on a full-time hybrid basis. Provide key support in order management and customer resolution during this 12-month contract.
This role empowers you to create robust customer relationships by addressing inquiries and issues while fostering a busy yet qualified atmosphere. You will work collaboratively with the team and need to be in-office two days a month for effective teamwork and communication.
Key Responsibilities:
• Enter and manage customer orders accurately
• Address and resolve customer issues in a timely fashion
• Maintain transparent communication with customers and team members
• Deliver high-quality customer support consistently
• Engage in proactive follow-up with clients
Requirements:
• High school diploma required
• Prior experience in customer service is beneficial
• Strong communication and interpersonal skills
• Proficient in Microsoft Office
• Capability to work independently with a proactive mindset
Advance your career in customer service with Kohl & Frisch Limited while making a difference for our valued customers.
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