Enhance customer satisfaction at Iovate Health Sciences as a Customer Supply Chain Associate. This hybrid role allows you to leverage your customer support expertise and problem-solving skills for impactful service. Located in Oakville, Ontario, this full-time Associate will act as a key link between sales, customers, and logistics. With a focus on efficiently managing orders, monitoring OTIF rates, and coordinating deliveries, your contributions will enhance Iovate's creative nutrition products. The position requires strong organizational abilities to adapt to a fast-paced environment while ensuring customer needs are met efficiently. Key Responsibilities:
- Enter orders accurately into Microsoft D365
- Monitor inventory and fulfillment rates actively
- Coordinate with 3PL logistics for order delivery
- Utilize customer portals for shipping arrangements
- Liaise with sales staff on delivery queries Requirements:
- Minimum 5 years of customer support experience
- Proven track record in customer service roles
- Strong communication and problem-solving skills
- Familiarity with CRM systems; EDI knowledge an asset
- Proficient in MS Office Suite Utilize your customer service background and organizational skills to thrive at Iovate in Oakville. #J-18808-Ljbffr