The location is downtown Toronto.

The position is to start within a week.

Looking for a resource for a to be on-site at a customer location (GTA) until approximately June 30, 2011.

The resource will be required to be onsite from 8:30am – 4:30pm Monday to Friday.

Duties required but not limited to: Software installations Documentation Helpdesk support Remote software installations.

Responsibilities: • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc. • Handle software installation/support/upgrades • Perform deskside support services installing and troubleshooting of hardware, software and network related issues • Provide 1st level Help Desk support • Perform basic LAN and internetworking related activities • Handle bench repairs (depot service)



& remedial maintenance • Respond/update/close calls from National Dispatch/Call Management Center • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: • Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities • Have at 1 – 2 years of deskside support experience • Have strong internetworking and troubleshooting skills • Have A+ certification • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP) • Must be a self-starter and have the ability to manage multiple tasks • Exceptional customer service skills • Good communication skills • Ability to work independently or as part of a team • Ability to complete tasks effectively with minimal supervision • Must be available to work adaptable work schedules • Must have a minimum of a Diploma from a recognized IT program

📌 IMAC technician (Toronto)
🏢 PeopleToGo
📍 Toronto