We are seeking a Platform UI/UX Testing Specialist to ensure the MasCampTM platform delivers a smooth, intuitive, and reliable experience across all user types.This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs effectively under live operational conditions.You are not just testing screens—you are validating end-to-end experiences in a high-traffic, transaction-based system.Key ResponsibilitiesUser Experience TestingExecute end-to-end testing across all user roles:Customers (masqueraders)Vendors / Section ManagersAdmin / Staff (POS & operations)Validate real-world workflows:Registration → Checkout → Payment → Order confirmationDeposits, partial payments, and balance flowsCredit applications and order adjustmentsIdentify friction points, broken flows, or confusing UI patternsPlatform & Functional TestingAccount creation and login flowsOrder management and status updatesVendor communication workflowsOrdersPaymentsCustomer profilesHigh-volume checkout periodsStaff-assisted (POS-style) transactionsValidate system behavior under pressure and edge casesBug Reporting & DocumentationIdentify, document, and track bugs with clear reproduction stepsProvide structured feedback, including:Screenshots / screen recordingsExpected vs actual behaviorSeverity level (critical, major,



minor)Work closely with developers to validate fixesUX Improvement RecommendationsSuggest UI/UX enhancements based on testing insightsIdentify opportunities to improve:Conversion flowClarity of messagingNavigation and usabilityContribute to continuous improvement of platform designExperience1–3+ years in:UI/UX testing, QA testing, or product testingExperience testing:Web applications (required)E-commerce or transaction-based platforms (solid asset)Technical SkillsStrong understanding of:User flows and usability principlesCross-browser and cross-device testingExperience with:Bug tracking tools (Jira, ClickUp, Trello, etc.)Basic understanding of web technologies (HTML/CSS/JS)Core CompetenciesExceptional attention to detailStrong analytical and problem-solving skillsAbility to think like different user typesClear and structured communicationAbility to work independently in a fast-paced environmentNice to HaveExperience with:WooCommerce / WordPress platformsPayment systems (Stripe, POS, etc.)Familiarity with:Carnival / event-based operationsCRM or order management systemsWhy This Role MattersYou will play a critical role in ensuring MasCampTM operates flawlessly during live Carnival operations. Your work directly impacts customer satisfaction, vendor success, and platform reliability.This is not just testing—it's protecting the entire experience.Type: Remote ContractDuration: May – August (Carnival Season)Hours: Flexible, with availability during peak operational periodsEnvironment: High-growth, fast-paced startupThank you for inquiring about our platform we are working hard to support the Carnival MasBand community.By using MasCamp.APP or MasCamp.Com, you acknowledge that you have read, understood, and agree to be bound by our Terms of Service.

📌 Platform Ui/Ux Testing Specialist (Toronto)
🏢 MasCamp
📍 Toronto