Elevate client relationships with WiredScore as a Client Success Manager focusing on commercial real estate in North America. Drive client retention and revenue growth through strategic engagement and proactive account management.
WiredScore, a leader in digital connectivity certifications, is seeking a Client Success Manager for its North American team. This role emphasizes managing a strategic portfolio of clients within commercial real estate, helping them understand the value of connectivity solutions. Key responsibilities center around ensuring renewals, upselling services, and articulating value effectively while fostering long-term partnerships.
Key Responsibilities:
• Own client renewal outcomes and drive retention through engagement
• Identify upsell and cross-sell opportunities with clients
• Develop strategic account plans for revenue growth
• Maintain relationships with key stakeholders in commercial real estate
• Lead renewal conversations and business reviews with clients
Requirements:
• Proven experience in Client Success or Account Management
• Familiarity with commercial real estate and PropTech
• Robust relationship management skills with stakeholders
• Experience in driving client retention and revenue outcomes
• Effective communication and presentation abilities
Harness your skills in account management and relationship building to enhance WiredScore's client success initiatives.
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