Elevate client satisfaction as a Client Administrator at Dynamic Funds in Toronto. This 12-month contract focuses on delivering exceptional service while addressing trade requests efficiently.
Dynamic Funds, a subsidiary of Scotiabank, seeks a Client Administrator who will ensure a high level of service for clients. Your role includes investigating system issues and collaborating with the Assistant Manager on process improvement. The position supports a dynamic environment requiring solid problem-solving skills and attention to detail.
Key Responsibilities:
• Ensure accurate and efficient processing of client needs
• Investigate and resolve trade-related inquiries
• Collaborate on proactive solutions to issues
• Review and enhance existing processes for efficiency
• Manage sorting and indexing of incoming mail
Requirements:
• Post-secondary education is necessary
• Customer service or back office experience is a plus
• Familiarity with industry databases is an asset
• Strong verbal and written communication skills
• Ability to multi-task and prioritize effectively
Bring your expertise in client care, organization, and problem-solving to the forefront at Dynamic Funds in Toronto.
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