Why Join Us? More than a hotel - The Anndore House, part of JDV by Hyatt, is a creative hub in the heart of downtown Toronto. Located near Yonge & Bloor, we combine boutique style, distinct character, and a vibrant local spirit across our 115 guest rooms, Constantine restaurant + Scarlet Door Cafe, and lively social spaces. We don’t do cookie-cutter hospitality; we craft unforgettable,authentic experiences for curious travellers and locals alike. If you thrive in a stylish, energetic environment where individuality is celebrated and great service feels effortless, you’ll fit right in at #OurHouse. We hire genuine, collaborative, and creative people who bring their true selves to work. Around here, hospitality is all about connection - supporting one another on the floor, bringing fresh ideas to the table, and taking pride in creating memorable moments for our guests. In return, we offer an environment where your voice is heard, your growth is supported, and your unique personality is your biggest asset. Whether you’re looking to build a long-term career in lifestyle hospitality or simply want to work with an amazing team, you’ll find clear opportunities to grow and a workplace that genuinely feels like home. We’re looking for a Guest Service Agent who is ready to who is ready to roll up their sleeves, lead with heart, and help us build something exceptional! Why You’ll Love Working With Us We don’t just talk about culture, we live it! Here’s what’s in it for you : A people-first environment where respect, appreciation,



and fun are part of the everyday A chance to work with passionate, like-minded team members Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry Annual Scholarship Opportunities (for you and your children) Annual Wellness Credits Donation Matching Program Volunteer Hour Rewards Team Member Referral Program Leadership Development Team Building Events Culture of Recognition Hotel Stay Discounts Your Role The Guest Service Agent , in collaboration with the Front Office Department, will play an important role in creating a welcoming and memorable experience for our guests. This role will also assist in covering night audit and overnight shifts when needed. The Guest Service Agent is primarily responsible for: Provide warm, friendly, and professional service to all guests and team members; Welcome guestsupon arrival and provide a seamless check-in and check-out experience; Process guest registrations, room assignments, departures, and cancellations accurately and efficiently; Create, modify, and cancel reservations as required; Accommodate guest preferences and special requests whenever possible; Answer incoming and outgoing telephone calls in a skilled and timely manner; Respond to guest inquiries regarding hotel services, amenities, in-house events, local attractions, directions, and other available services; Address and resolve guest concerns or complaints promptly and professionally, escalating matters when required; Follow established hotel procedures related to credit card, cash handling, and

📌 Guest Service Agent Part-Time Anndore House (Toronto)
🏢 Silver Hotel Group
📍 Toronto