Elevate your career in technology as a Technical Support Lead at Accenture. Lead a energetic team while optimizing XR technology solutions for top-tier clients in a hybrid environment.At Accenture Technology, you'll guide a team of XR technicians and operational specialists, focusing on client adoption of innovative technologies. Your role involves leading daily operations, establishing KPIs, and driving cross-functional collaboration among client and engineering teams to address complex challenges.Key Responsibilities:
- Lead and mentor a team of XR technicians and specialists
- Drive inventory management and operational standards
- Serve as escalation point for XR platform issues
- Develop technical documentation and support playbooks
- Optimize support processes in collaboration with clientsRequirements:
- 5+ years in technical operations or hardware support
- Proven leadership experience in technical teams
- Deep expertise in XR platform technologies
- Hands-on experience with Google AppScript
- Ability to communicate with technical and executive stakeholdersEnhance XR technical support and lead your team's operational excellence at Accenture.#J-18808-Ljbffr

📌 Technical Support Lead At Accenture (Toronto)
🏢 Accenture
📍 Toronto