Overview

Languages

French

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use,



performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
- Evaluate and install computer hardware, networking software and operating system software
- Perform data backups and disaster recovery operations
- Co-ordinate and schedule activities
- Install software
- Coordinate projects and programs

Benefits

Health benefits

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial benefits

- Life insurance
- Registered Retirement Savings Plan (RRSP)

Other benefits

- Other advantages

📌 technical support specialist – information technology (IT) (Quebec City)
🏢 Les servies conseils ABna This link will open in a new window
📍 Quebec City