16 Oct
|
Flexspring
|
Montreal
16 Oct
Flexspring
Montreal
Flexspring is an iPaaS (Integration Platform as a Service) company specializing in HR data integrations. We partner with HR teams and HR software companies to design and deliver custom integrations that connect HR, payroll, and business systems, reduce manual work, improve data accuracy, and help people's operations run more efficiently. As a Technical Support Specialist in a fast-growing iPaaS company, you will be supporting and troubleshooting integrations across HR, payroll, and business systems.
You’ll work with APIs, data, and real production environments - not traditional IT support. This role is a great fit for someone who enjoys offering outstanding customer support and has coding and API experience.
Required: You will need to work weekends, covering both Saturday and Sunday. Full time: Select any 3 days from Monday through Friday to complete your work schedule. Part-time: Options range from weekend-only shifts to hybrid schedules once the initial training phase is finished.
Our ideal working time consists of 1 pm-7 pm EST, plus 8-4 for both Saturday and Sunday; Your working schedule will be fixed - this is a long-term commitment, not a rotating shift Troubleshoot integration issues across APIs, data flows, and connected systems Manage support cases and communicate updates clearly Contribute to testing and continuous improvements 3+ years of proven experience with OOP - Java, C#, Python etc. ~ University degree in Computer Science, Mathematics, Physics, Statistics, Data Analysis,
or a related field, or an equivalent combination of education and relevant experience. ~ Demonstrated commitment to high-quality customer service, with a track record of going above and beyond in client engagements. ~ Solid critical thinking and problem-solving abilities, with the capacity to address both technical and business challenges. ~ Experience working with or supporting Salesforce Service Cloud. Javascript, Groovy, REST API, SOAP Web Service, Graph QL, Insomnia, Postman, etc. Exposure to HR and/or finance data integrations.
Experience with HR and ATS platforms such as Oracle HCM, Taleo, Workday, ADP, Greenhouse, and BambooHR. Additional language skills such as French, Spanish, Arabic, or other languages. Work from home with flexible hours. ~4 weeks of paid vacation annually. ~ Competitive base salary.
All employment decisions at Flexspring are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
📌 Technical Support Specialist - Weekend (Montreal)
🏢 Flexspring
📍 Montreal