- Create and maintain developer documentation for REST APIs, GraphQL APIs, and Azure Event Hubs.
- Write platform user guides, onboarding materials, and security hardening documentation.
- Document data import and export workflows using JSON and CSV formats.
- Develop technical content for a connector framework and Azure IoT Hub integrations.
- Partner with engineering, product, and security teams to gather and validate technical information.
- Organize and publish content using Markdown, Confluence, and GitHub.
- Structure documentation for discoverability, usability, and accessibility.
- Maintain version control and change logs for all documentation updates.

Qualifications:

- Proven experience writing technical documentation for SaaS platforms or developer tools.
- Strong understanding of REST APIs, HTTP protocols,



and GraphQL.
- Working knowledge of Azure IoT Hub and Azure Event Hubs.
- Comfort working with JSON and CSV data formats.
- Proficiency with Markdown, Confluence, and GitHub.
- Ability to write for technical audiences, including developers and ISVs.
- Excellent written and verbal communication skills.
- Solid organizational and project management abilities.
- Nice to have: smart building or OT/IT data platform experience, security hardening guide experience, a software development or systems integration background, and knowledge of developer experience (DX) principles.

📌 Technical Writer (Montreal)
🏢 Artech
📍 Montreal