Rheem Manufacturing Company in Burnaby, BC is seeking a Product Support Specialist III to deliver expert technical support for commercial and residential customers and contractors. The role combines remote diagnostics with periodic fieldwork, focusing on boilers, heat pumps, water heaters, air handlers, and related components.
You will troubleshoot, interpret warranty information, document resolutions in the CRM, and draft guides to help customers move from issues to reliable solutions.
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📌 Remote HVAC Product Support Specialist (Hybrid) (British Columbia)
🏢 Rheem Manufacturing
📍 British Columbia
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