Contract Length/End Date Up to 1 year with possibility for renewal
Replacement/New Position Replacement for Existing Vacancy
Posting Type Internal and External
Posting Date 10/14/2026
Application Deadline 10/28/2026
Position Summary Reporting to the Brand and Marketing Manager, the Design and Production Coordinator provides vital expertise, service and creativity while supporting activities that manage the City's reputation, enhance the corporate image, influence behaviour and cultivate awareness of the City's programs and services. You are an expert in all aspects of graphic design, production, and project management.
Working closely with Communications Advisors, graphic designers, and stakeholders across the organization, the Design & Production Coordinator ensures that every project moves through the production pipeline efficiently, on time, and on budget. This role brings structure, process discipline, and operational rigor to a fast-paced creative environment; enabling the broader team to focus on strategy and storytelling while production runs seamlessly in the background.
Key Duties and Responsibilities Project & Production Management
Provide consulting services to all levels of staff and actively manage the design and production process from start to finish
Meet with clients to discuss the issue/initiative, and desired outcomes and audiences
Own the full project lifecycle for all design and production requests; from intake and scoping through creative execution, approvals, and final delivery
Ensure compliance to brand guidelines, and provide advice to ensure quality standards of format and style are adhered to
Partner with Communications Advisors to triage incoming requests, assess scope and complexity,



and assign appropriate resources and timelines
Develop and maintain standardized intake forms, production briefs, and request workflows to streamline how project asks are captured and actioned
Facilitate kickoff meetings, creative briefings, and status check-ins to align stakeholders and keep projects on track
Maintain a real-time production calendar and capacity plan to manage workload distribution across the design team
Lead continuous improvement efforts for the production workflow and identify opportunities to automate repetitive production tasks
Manage the team's digital asset management (DAM) system, ensuring all brand assets, templates, and completed work are properly organized, versioned, and accessible
Serve as the primary point of contact for production-related vendor relationships, including print suppliers, media vendors, freelancers, and external production studios.
Coordinate the placement of paid advertising across print, digital, out-of-home (OOH), and other media channels in alignment with campaign plans and media schedules
Obtain quotes, negotiate rates, and manage vendor performance against agreed service levels and delivery standards
Support the development of media plans by providing logistical and cost data to inform channel selection and budget allocation
Education and Experience Diploma in Graphic Design, Desktop Publishing,



Marketing, Project Management or related discipline
5 years’ experience in a similar role
Required Skills/Knowledge Proficient in Microsoft Office Suite, Adobe Creative Suite, and project management software
Demonstrated creative process
Experience developing and managing various promotional and marketing material using different forms of media (video, photography, written, online, etc.)
In-depth knowledge of AODA requirements as they apply to graphic design
Manages organizational change through solid leadership and communication skills
Demonstrates and encourages perseverance and resilience in difficult times
Demonstrates strong written and verbal communication skills
Encourages innovative thinking and new ideas
Proven ability to oversee and track budgets
Demonstrates and encourages excellent listening skills and different points of view
Ensures that objectives and accountabilities are clearly communicated within the department
Empowers staff to support a culture of learning, mentoring, and sharing
Demonstrate the City’s corporate values of care, collaboration, courage and service
Demonstrates personal leadership
Builds people and culture
Cultivates open communication
Shapes the future
Navigates and leads through complexity and change
We thank all candidates for their interest, however, only those under consideration will be contacted.
TheCityof Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

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📌 Design and Production Coordinator (Ontario)
🏢 City of Richmond Hill
📍 Ontario