Job Posting: Customer Care Representative
Where YOU work makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive
Are YOU our next Customer Care Representative?
Dynacare is looking fora Customer Care Representative; you will be on the frontline and the face of Dynacare when it comes toresolving customer issues and helping us enhance customer experience.You will make an impact bydisplaying a high degree of care and support for Canadians and help them lead healthy lives.Your positive and helpful interaction will go a long way towards supporting a patient in need.
Status: Contract full-time (approx. 4 months)
Shift: 8:00am - 4:30 pm
Discipline: Customer Service
Work Style: In Office
Location: 830 King Edward Street, Winnipeg, Manitoba, R3H 0P5
Start Date: As soon as possible
Internal Posting Deadline: Internal posting expires on October 21, 2026
Why Dynacare is an amazing place for YOU:
Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
You are the frontline for Dynacare, serving as a main point of contact for all insurance accounts and deliver special projects customer service to all clients
Build rapports and gain knowledge from peer contact of various divisions
Participate in system testing for the organization to enhance the quality of service
Show your leadership skills by providing employee training to current hires on the team
Resolve customer issues and making recommendations on how Dynacare can enhance the customer experience
What YOU bring to the role:
You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
You organize and complete projects accurately, on time and in a team environment
You are an innovative thinker with attention to detail
Proficiency in MS Office Suite
Nice to have: Community College diploma and previous experience in customer service and or call centre
**This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.**
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a outstanding place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.