Elevate your career as a Technical Support Operations Specialist with Kia Canada, overseeing operational activities crucial for the Technical Support team. You will manage systems and processes that ensure dealer service efficiency across the network.

As an Operations Specialist, you will report to the Senior Manager of Technical Support. This role requires strong project management skills and a deep understanding of automotive operations. Your focus will include overseeing technical documentation creation, facilitating French translations, and maintaining systems essential for dealer support, including KDS and KGSIS.

Key Responsibilities:
• Create service bulletins and technical documents across multiple platforms
• Ensure timely French translations of all materials




• Verify repair/replacement procedures for the Canadian market
• Support the implementation of new processes and procedures
• Track improved parts for service campaigns and recalls

Requirements:
• Knowledge of automotive service operations
• 3-5 years of experience with an Automotive Service Technician License
• Robust problem-solving and time management abilities
• Project management experience preferred
• Excellent communication skills; bilingual is a plus

Bring your expertise in operations and documentation management to Kia Canada’s Technical Support team.
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📌 Technical Support Operations Specialist at Kia (Ontario)
🏢 Kia Canada
📍 Ontario