Bilingual Call Centre Agent (French/English)Full Time Recent Brunswick, Moncton, NB, CA10 days ago Requisition ID: 1060Life is better at Xperigo!At Xperigo, our purpose is simple –"Empowering people to explore what’s possible" .That starts with our people.We are looking for Bilingual Solutions Specialists (English/French) to join our team and help deliver exceptional experiences for our customers across Canada and the U.S.If you’re a natural problem solver who enjoys helping people, stays calm when things don’t go as planned, and wants an opportunity to learn and grow, we’d love to meet you.What you’ll doYou’ll be the person customers count on when they need help.You will:Support customers in English and French with empathy and confidenceCoordinate roadside assistance, including towing, tire changes, fuel delivery etc.Listen, solve problems, and find solutions for each situationDeliver a positive customer experience while balancing quality and efficiencyLearn new programs, build your skills, and contribute to continuous improvementsWhat you bringStrong bilingual communication in both English & French and listening skillsCalm, empathetic approach to helping peopleStrong problem-solving skills and the ability to think on your feetHigh school diploma or equivalentCustomer service, contact centre or related experience is an assetWhy Life is Better HereAt Xperigo, we prioritize the well-being, growth, and satisfaction of our employees. As a valued member of our team, you'll enjoy a range of benefits and opportunities designed to support your success and enhance your overall experience with us. You'll have access to:Competitive compensationPaid VacationHealth,



Dental and Wellness benefitsPerformance IncentivesTraining and DevelopmentOpportunities to grow your career from withinLooking for a schedule that works differently?Along with our regular daytime and evening opportunities, we're hiring a limited number of people for ourdedicated overnight team .Overnight opportunities offer:Consistent 11:00 PM to 7:00 AM shift with two set days offHigher overnight compensationDedicated remote work opportunity, with occasional on-site training as requiredSet schedules with no shift biddingOpportunities to learn additional programs and expand your skillsWho we areProudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide the best in-class customer service experiences to our clients, who range from automotive manufacturers and rental car companies to other organizations with large vehicle fleets or customer service needs. We are dedicated to driving change through innovative technology solutions by continually exceeding our clients’ expectations.XperigoisanEqualOpportunityEmployer and is committed to fostering an inclusive and accessible workplace.We provide accommodations throughout the recruitment and selection process.If you are selected to participate in the hiring process, please informXperigoofanyaccommodation(s)thatyoumayrequiretoensureyourequaland full participation.Please be advised that all offers of employment are conditional upon satisfactory completion of background checks.Your personal information collected during the recruitment process is handled in strict compliance with the applicable federal and provincial Privacy Laws.#J-18808-Ljbffr

📌 Bilingual Call Centre Agent (English/French) – Remote/Overnight - Remote (Varennes)
🏢 Xperigo
📍 Varennes